Return and Refund Policy

If you are not 100% satisfied with your purchase, you can return the product and get your money back to source account. You can return a product for up to 7 days from the date you received the product.
 For returning the product, we request you to Email it on ID-orafrenzy@gmail.com and we would initiate reverse pick up of the product.
To be eligible for a return, ‘Your item must be unused, unwashed and in the same condition that you received it & ‘It must be in the original packaging and the tags should be intact. To complete your return, we require a receipt or proof of purchase.

REFUND PROCESSING

Once we receive the package and pass the QC, we will initiate the refund process and you will receive an email with details for refund processing within 10 days.

 

SALE ITEMS (IF APPLICABLE)

Only regular-priced items may be accepted for return or exchange. Unfortunately, sale items or discounted items neither can be returned nor they can be exchanged for another item

PICK UP

We will schedule a reverse pickup of the product if the said request is raised within the stipulated period

SHIPPING POLICY

We are providing the Shipping Policy within 3 daysThe order will be processed within 1-2 days and it will be delivered within 5-7 business days after dispatch.

For any other support you can write to us at ID-orafrenzy@gmail.com, and we shall be glad to assist you